Privacy Policy
This Privacy Policy explains how Mound Studio (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, contact us, or engage our design and development services. By using our website or services, you agree to the terms described in this policy.
Who We Are
Mound Studio is a full-service design and development studio headquartered in Dhaka, Bangladesh. We provide UI/UX design, web design, brand identity, Webflow development, WordPress development, and custom web development services to clients worldwide.
Information We Collect
- Name, email address, company name, and job title submitted via our contact form or discovery call booking
- Project briefs, Figma files, brand assets, or other materials you share with us during onboarding
- Payment information processed through our third-party providers — we do not store card details
- Communication records from emails, calls, or messages exchanged during a project engagement
- IP address, browser type, device type, and operating system
- Pages visited, time on page, and referral source
- Cookie and analytics data collected through tools such as Google Analytics
How We Use Your Information
We use your information to:
- Respond to your inquiry and scope your project requirements
- Deliver the design and development services you have engaged us for
- Send project updates, milestone approvals, invoices, and relevant communications
- Improve our website experience and understand how visitors use it
- Meet legal and contractual obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Legal Basis for Processing (EU / UK Clients)
If you are based in the European Union or United Kingdom, we process your data under the following legal bases:
- Contract — to perform the services you have requested
- Legitimate interests — to communicate with prospective clients and improve our services
- Consent — for any marketing communications, which you may withdraw at any time
- Legal obligation — to comply with applicable laws and regulations
Cookies
We group cookies and similar browser storage into two categories, which you can manage at any time with the Cookies link in our footer. Essential: keeps the site working and remembers your cookie choice; always on. Analytics: Google Analytics 4 and Microsoft Clarity (which records anonymised clicks, scrolling and page interactions, with form inputs masked) help us understand how the site is used and improve it. With analytics enabled, we also remember how you first found us (for example a LinkedIn post, search engine or referral link) and include that with any enquiry you send through our contact form, so we know which channels are useful. If you are in the EU, UK or Switzerland, analytics cookies are only set after you give consent; visitors elsewhere can opt out at any time. We do not use advertising or marketing cookies, and we never sell your data. Third-party tools such as Cal.com may set their own cookies when you use them to book a call.
Third-Party Services
We use the following third-party tools that may process your data:
Each provider operates under its own privacy policy.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Project files and communications are typically retained for 2 years after project completion. You may request deletion at any time by contacting us.
Data Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Access to project data is limited to team members who need it to deliver your project. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to how we process your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hey@mound.studio.
International Data Transfers
Mound Studio is based in Bangladesh and works with clients globally. Your data may be processed in countries outside your own. We take steps to ensure such transfers comply with applicable data protection laws.
Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We recommend reviewing this policy periodically.
Contact
Questions about this policy? mound.studio
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